Persive WhatsApp Automation
The business answers, even when nobody is free.
Enquiries at eleven at night. The same four questions about fees. Reminders somebody has to remember to send. Persive answers on WhatsApp, keeps the records behind the conversation, and sends what has to go out — on Meta’s official Cloud API.
Why it exists
Most businesses already run on WhatsApp. Almost none of them run it well.
The enquiries arrive there. So do the fee questions, the order changes, the photographs of a prescription. And then they sit in a phone belonging to one person, answered when that person is free, remembered as long as they remember.
Persive puts a system behind that thread — one that answers in your words, writes what it learns into databases built for your business, and sends the things that always needed sending. It is not a chatbot bolted onto a spreadsheet. The conversation and the records are the same thing.
What it actually does
Six things, and a business usually starts with two of them.
01
It answers
A conversation flow that asks what it needs, understands the reply and does the next thing — books the demo, takes the order, raises the enquiry. Built in a visual builder, not in code, and changed by the business itself.
02
It remembers
Every conversation lands against a record: the student, the customer, the patient, the loan. Those databases are built per business — fields, links, formulas, roll-ups — so the software is about their work rather than a generic CRM they have to bend.
03
It follows up
A fee three days before it is due. A receipt the moment it is paid. Results when they are published. An absence the same evening. Nobody sits watching for the moment; the automation already knows.
04
It sells
A catalogue customers browse inside WhatsApp, a basket, an order that arrives on the counter's screen. Photographs, brands and prices come from the business's own data, so there is one place a price lives.
05
It keeps a desk
One inbox for every conversation, with staff able to take one over mid-flow and hand it back. The bot stops talking the moment a person starts.
06
It reports
What was sent, what it cost, what came back, and what that did to admissions or orders. Numbers the business can act on, not a vanity dashboard.
Built for
Pick the kind of business and the databases are already there.
Each one installs its own tables, its own conversation flows and the wording it sends — then you rename, add and delete whatever you like. Nothing in the platform knows what a “student” is until a business tells it.
Coaching institutes
Batches, fees, tests, results, attendance, parents.
Shops and dealers
Catalogue, brands, stock, orders, pickup and delivery.
Clinics
Doctors, patients, appointments, bills, reports.
Gyms
Plans, memberships, renewals, trainers, check-ins.
Career counsellors
Sessions, colleges, applications, deadlines.
Lenders
Loans, instalments, EMIs, repayments, deposits.
Agencies
Enquiries, proposals, follow-ups — and whatever you add.
The things nobody tells you up front
Rules we did not write and cannot bend, said plainly rather than discovered later.
Is this the official WhatsApp?
Yes. Persive runs on Meta's WhatsApp Cloud API, with a verified business and a number registered to it. No QR code on a phone that can be banned, no unofficial client pretending to be one.
Can it message anybody, any time?
No, and nobody can. Outside 24 hours of somebody writing to you, WhatsApp delivers only wording Meta has approved in advance. Persive writes those templates, submits them and tells you when they are approved — but the rule is Meta's and we will not pretend otherwise.
What does WhatsApp itself cost?
Meta bills your business directly for its own messages, against your own WhatsApp account. We never touch that money. The platform shows what you have sent and what Meta charged, and links you to Meta for the balance — because WhatsApp shares no balance with anyone, and a figure we worked out ourselves would be a guess.
What does Persive cost?
A monthly subscription for the platform, agreed with you rather than read off a price list. We would rather talk about what you need than sell you a tier. Pay monthly, six-monthly or yearly, by UPI, card or cash.
Make an account, and see it with your own data in it.
Sign up, pick the kind of business you run, and the databases and flows are built for you. Connecting a WhatsApp number is a separate step and we do it with you — it needs Meta’s verification, which takes a few days and is not something anybody can rush.